Six Steps to Transforming Performance at Work. Improving human performance involves one of the hardest challenges in the known universe: changing the way people think. Quiet leaders are masters at bringing out the best performance in others. They improve the thinking of people around them-literally improving the way their brains process information-without telling anyone what to do.
"Quiet Leadership" is for the CEO who wants to be more effective at inspiring his or her leadership team, but has just a few minutes each week to speak to them. It's for the executive who'd like to get a manager to plan more effectively, but can't seem to work out how. It's for the manager who wants to inspire the sales team, but isn't sure how to do it. It's for the human resources professional who is ready to take on changing the culture of a whole organization. It's for the parent or caregiver who wants to reach new levels of communication and understanding with their family members.